Shipping policy

Shipping Policy
Thank you for shopping at Curated Crate! Below are the terms and conditions that constitute our Shipping Policy.

1. Order Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive another notification when your order has shipped containing your tracking number.

  • Please note that processing times may take slightly longer during high-volume periods or sales.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Option Estimated Delivery Time Cost
Standard Shipping 3–7 business days $X.XX / Free on orders over$XX
Expedited Shipping 1–3 business days $X.XX
(Delivery delays can occasionally occur due to carrier issues or weather conditions.)

3. Shipping Destinations

  • We currently ship to addresses within [Your Primary Country/Region, e.g., United States / Worldwide].

  • We [do / do not] ship to P.O. Boxes or APO/FPO addresses.

4. Order Tracking

Once your order has shipped, you will receive an email containing a tracking number and a link to track your package. Please allow 24–48 hours for tracking information to become active.

5. Custom, Duties, and Taxes

  • Curated Crate is not responsible for any custom fees, tariffs, or import duties applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Damaged, Lost, or Missing Packages

  • If your order arrives damaged, please contact us immediately with your order number and photos of the item's condition and packaging.

  • If your package is marked as delivered but you have not received it, please check around your residence, speak with neighbors, or contact the local shipping carrier before reaching out to us.

7. Contact Us

If you have any further questions about our shipping procedures, please contact us at:

  • Email: support@curatedcrate.store (or your customer support email)