Shipping Information

Shipping with Curated Crate

Before placing your order, review the shipping options available for your delivery address at checkout. If you need help, contact us through our Contact page.

Shipping costs and destinations

Enter your delivery address at checkout to view available shipping options and charges before paying. If no shipping option appears for your address, contact us before ordering.

Processing and delivery times

Processing and delivery times can vary by product and destination. If you need an item by a particular date, please contact us before purchasing to ask about the expected timeframe. Do not assume an arrival date unless it has been confirmed.

Your delivery details

Please check your delivery address carefully before completing your purchase. If you notice an error after ordering, contact us as soon as possible with your order number and the corrected details. Address changes may not be possible once an order has been processed or shipped.

Help with a delivery

If your order has not arrived or you have a delivery question, contact us with your order number and details of the issue. If tracking information has been provided for your order, include it in your message.

Damaged or incorrect items

If your parcel arrives with a damaged or incorrect item, contact us with your order number and clear photos of the item and packaging so we can review the issue and explain the next steps.